Our NYC Trip
3 years ago
Thursday, November 17, 2011
My First It's OK Thursday
Tuesday, November 15, 2011
Comcast Part Deux
You can read about Part One right here.
There was also an episode in September where I didn't have cable or Internet for a week. That was very briefly blogged about here. If I had known the issues I would have later on, I would have written much more!
Timeline of problems with Comcast
September 19-24: I have no cable or Internet for a week. The guy finally comes a week later and has to rewire things to fix it.
November 1: I come home from work and the cable and Internet is out. I call, but they cannot come until Saturday, the day of the LSU game.
November 5: You can read about how well that visit went from my blog post Part One.
After numerous phone calls and emails, an appointment was made for Monday, November 14. Please notice that that is 2 weeks of no service that I am paying for.
So now here we are at November 14. My appointment time was from 4:00-6:00. Being silly and stupid, I thought they might show up as close to 4:00 as possible given all of the other circumstances that have happened.
Around 5:00, I called Comcast because I never received a confirmation call earlier. Being that this is like my tenth appointment (feels like it anyway) in the past month, I knew I should have gotten a call. The lady puts me on hold for awhile and then comes back and says she doesn't know why they didn't call, but they are coming.
At 5:45 (15 minutes before their window closes), another lady calls to tell me that the tech will be about an hour late. SERIOUSLY!!!!???
He shows up around 6:15 or so and is the rudest tech I have ever experienced. He argued with me about things that weren't even important. There was no reason for me to ask him questions because he would give me a rude response. After a short time of being at my house, he tells me that he CANNOT FIX THE PROBLEM. He will have to come back another day. You are KIDDING right??
He says he needs to get a survey from my apartment and can't do anything until then. Well guess what! The last guy said that too so what is going on???? Get with the program!!
After he leaves, someone from Comcast calls me around 8:00 and tells me that someone else will be coming to try to fix it tonight. Two guys show up around 8:30 or so and work until about 10:30 (way past my bed time). He is extremely nice thank goodness. I couldn't handle another rude tech after the previous one. Long story short, he was able to fix the problem with the cable. Unfortunately the Internet is still not working, but I hope that will get fixed today. I might spend ANOTHER night waiting on Comcast. Apparently all of the other techs that have tried to fix it aren't the brightest employees around.
I will keep you updated on Part 3 because I fully intend on getting a credit on my account and getting compensated for the HASSLE this has been.
There was also an episode in September where I didn't have cable or Internet for a week. That was very briefly blogged about here. If I had known the issues I would have later on, I would have written much more!
Timeline of problems with Comcast
September 19-24: I have no cable or Internet for a week. The guy finally comes a week later and has to rewire things to fix it.
November 1: I come home from work and the cable and Internet is out. I call, but they cannot come until Saturday, the day of the LSU game.
November 5: You can read about how well that visit went from my blog post Part One.
After numerous phone calls and emails, an appointment was made for Monday, November 14. Please notice that that is 2 weeks of no service that I am paying for.
So now here we are at November 14. My appointment time was from 4:00-6:00. Being silly and stupid, I thought they might show up as close to 4:00 as possible given all of the other circumstances that have happened.
Around 5:00, I called Comcast because I never received a confirmation call earlier. Being that this is like my tenth appointment (feels like it anyway) in the past month, I knew I should have gotten a call. The lady puts me on hold for awhile and then comes back and says she doesn't know why they didn't call, but they are coming.
At 5:45 (15 minutes before their window closes), another lady calls to tell me that the tech will be about an hour late. SERIOUSLY!!!!???
He shows up around 6:15 or so and is the rudest tech I have ever experienced. He argued with me about things that weren't even important. There was no reason for me to ask him questions because he would give me a rude response. After a short time of being at my house, he tells me that he CANNOT FIX THE PROBLEM. He will have to come back another day. You are KIDDING right??
He says he needs to get a survey from my apartment and can't do anything until then. Well guess what! The last guy said that too so what is going on???? Get with the program!!
After he leaves, someone from Comcast calls me around 8:00 and tells me that someone else will be coming to try to fix it tonight. Two guys show up around 8:30 or so and work until about 10:30 (way past my bed time). He is extremely nice thank goodness. I couldn't handle another rude tech after the previous one. Long story short, he was able to fix the problem with the cable. Unfortunately the Internet is still not working, but I hope that will get fixed today. I might spend ANOTHER night waiting on Comcast. Apparently all of the other techs that have tried to fix it aren't the brightest employees around.
I will keep you updated on Part 3 because I fully intend on getting a credit on my account and getting compensated for the HASSLE this has been.
Thursday, November 10, 2011
My first Birchbox
I am sure you have all heard about birchbox, but if you haven't you can check it out here. You pay $10 and you get 4-5 samples of beauty products delivered to your door. I signed up and got my first box yesterday!
This item was in my box. I was excited about it because I was actually going to go buy something very similar very soon!
This item was in my box. I was excited about it because I was actually going to go buy something very similar very soon!
This hairtie was in my box too. I haven't used it, but I will let you know how it works.
This mascara was also in my box. I am always trying out new mascaras so I was excited about this!
This night cream was in my box. I used it last night. I will need more time to let you know how it works!
And last, this serum was also in my box. I haven't used it yet, but it sounds like it will be helpful to smooth out frizzies and protect against heat.
I was definitely pleased with my first box of samples. It is also exciting to get a package in the mail full of surprises!
Wednesday, November 9, 2011
Let's not forget Thanksgiving...
After this weekend, it will be all Christmas at my house! So I figured I could get in one Thanksgiving post!
Tuesday, November 8, 2011
Dear Comcast
You have failed me too many times this month. I am paying you for a service that you are failing miserably to provide. I have wasted countless hours waiting for you on the phone or at home. You never show up early, if you show up at all. You promised that you would be here Saturday morning to fix my cable and Internet. You broke your promise Comcast. You did show up this time, but couldn't fix it. Another one of your lovely workers cut my cable wires and the guy you sent was unable to fix the problem.
This is what he saw when he came to my house Saturday morning....
I had platters, wine glasses, food, etc EVERYWHERE. Do you know what this is for Comcast? Your MALE worker sure didn't! I let him know that it was for a party THAT NIGHT for what has been the biggest football game of the year. He was unsure of what game I was talking about! Seriously???? Anyone that has turned on ESPN for 30 seconds in the past month knew about this game!
He tried and tried to fix it, but could not. I talked to 2 ladies on the phone that assured me someone else would be out to fix it because they knew I was having a party.
Guess what Comcast! That did not happen!!!! So guess what I had to do- load up ALL of those platters, dishes, food, etc and find somewhere else to have this party that I had just spent days cooking for.
Yep, all the wine glasses, wine, etc that you see below- had to be loaded up in my car because Comcast didn't fulfill their promise.
All this food had to be loaded up too. This isn't even half of it either.
Not only did this ruin the party, but you Comcast, are ruining other areas of my life. I think you have caused me to go into depression because I cannot network with my HtownBloggers like I used to. So because of you Comcast, I might have a case of depression and loss of love.
Please get this fixed soon. You have told me you will be here next Monday. NEXT MONDAY??!?!? Really??? YOU broke the wire- not ME!!!!
This is what he saw when he came to my house Saturday morning....
I had platters, wine glasses, food, etc EVERYWHERE. Do you know what this is for Comcast? Your MALE worker sure didn't! I let him know that it was for a party THAT NIGHT for what has been the biggest football game of the year. He was unsure of what game I was talking about! Seriously???? Anyone that has turned on ESPN for 30 seconds in the past month knew about this game!
He tried and tried to fix it, but could not. I talked to 2 ladies on the phone that assured me someone else would be out to fix it because they knew I was having a party.
Guess what Comcast! That did not happen!!!! So guess what I had to do- load up ALL of those platters, dishes, food, etc and find somewhere else to have this party that I had just spent days cooking for.
Yep, all the wine glasses, wine, etc that you see below- had to be loaded up in my car because Comcast didn't fulfill their promise.
All this food had to be loaded up too. This isn't even half of it either.
Not only did this ruin the party, but you Comcast, are ruining other areas of my life. I think you have caused me to go into depression because I cannot network with my HtownBloggers like I used to. So because of you Comcast, I might have a case of depression and loss of love.
Please get this fixed soon. You have told me you will be here next Monday. NEXT MONDAY??!?!? Really??? YOU broke the wire- not ME!!!!
Monday, November 7, 2011
Fun With Phones
My two fur babies
My nephew- can't wait to see him over Thanksgiving
Here he is with the leaf blower that I gave him for his birthday
My bff Michal and I at Cha Wine Bar
Geaux Tigers!!!
Wednesday, November 2, 2011
Subscribe to:
Posts (Atom)
